Student Services

Student Services

Everything student related goes through our Student Services team. From registering for courses, to procuring transcripts. This is the team responsible for organizing trips and speaking events, liaising with administration from DMU Leicester, to generating student newsletters, updates and bulletins.

Our Commitment
  • The Student Services team is committed to:
    • 1) creating and helping students achieve excellence during their university experience and journey
    • 2) empowering employability,
    • 3) sustainability and
    • 4) community engagement
Our motto


  • C-Caring and Compassionate
  • A- Accessible and Approachable
  • R- Respectful and Robust
  • E-Efficient and Empathic
We at DMUK

Place utmost importance and care on student experience, support and journey.

Empower productive and progressive future generations with global mobility, dynamic entrepreneurship and 100% employability, driven by the highest quality education and educators in the global arena.

Create holistic learning experiences supported by the latest trends and technology in the educational field.

Student Support and Student experience

De Montfort University Kazakhstan (DMUK) has a dedicated student support team to help deal with any issues you may have before, during and after your studies. Whether it’s finding accommodation and settling in, to arranging academic support – the support team can help point you in the right direction.

At DMUK, we are dedicated to creating an environment that focuses on students' health and wellbeing to help them to live a healthy, happy, and productive life. That includes providing resources that support their Student Services development and studies, helping them to succeed and to achieve their full potential both inside and outside of the classroom.

Induction Week

Induction week is conducted to welcome incoming students (Freshers) and get them acquainted with DMUK. It is a week-long activity all about helping students transition into the Higher Education environment. The induction programme familiarises students with the services provided by the academic, administrative, and student services departments along with the facilities available at the University.

Academic Support
  • DMUK has dedicated resources to provide extra academic support to students. Areas we provide help with include:
    • Essay writing (style, structure and referencing)
    • General written English (grammar, punctuation)
    • Research (skills and sources)
    • Time management
    • Verbal presentations
    • Revision and exams
Personal Tutor Scheme

All DMUK, IYZ, Undergraduate and Postgraduate students have a designated personal tutor throughout their programme. From the moment they join the university, students are encouraged to build a relationship with their personal tutor who will support and guide them in their journey to fulfil their academic potential and to achieve their academic goals.

Health and Well-being

The Health and Well-being team offers counselling to give students the opportunity to talk in confidence with someone who is impartial and separate from work, social and family life. The team also offers a fantastic range of #HealthyDMUK masterclasses, including yoga, mindfulness and many more. These masterclasses are an opportunity to Induction Week develop life skills such as managing pressure effectively and building self-confidence

Careers and Employability
  • At DMUK, we place great emphasis on our exciting careers programme which helps students become work-ready. Our programme provides opportunities that will make them professional, adaptable and business-aware, equipping them with the skills to succeed in a competitive world and make choices about the future they want. Opportunities offered include:
    • Career guidance and Counselling
    • 100% Internships
    • Dedicated careers centre and careers counsellor
    • Strengthening corporate relations
    • Work visits
    • Guest speakers from relevant fields
    • Careers Fair
    • Education Business Advisory Committee
    • Professional experiences such as placements and internships
    • Work-readiness training, coaching and development
    • Business insider visits
    • Enterprise support and Consultancy opportunities
DMUK Global

International trips and visits play a pivotal role in real life student experiences. Visits to the United Kingdom and Dubai were some of the trips we already offer! Future trips to Southeast Asia and the Middle East are in progress. DMUK have a close affiliation with volunteering organisations and NGOs. We are moving forward with introducing exchange programs with other international universities across the globe.

De Montfort Student Union-DSU

DSU is our independent student-run and student-led organisation which aims to drive positive change for all students and looks after the events, societies, sports, clubs and volunteer groups. These groups provide an excellent opportunity be involved with something amazing while at DMUK and make memories that will last for life.

The DSU is also the main and direct channel for the DMUK student body to communicate with staff and administration. If students want to implement a change or project, the DSU is the way to do it. The DSU are here to give you, our students, a voice and representation. The DSU works closely to gather feedback from the student body and to report on their findings with academic and administrative staff at DMUK through both formal and informal meetings.

Student Experience

We at DMUK place utmost importance and care on student experience, supporting them in their studies and in their life journey.

The student experience encompasses the many different aspects of student life: academic and intellectual, as well as social and emotional.

In addition, we work to provide growth of cultural, political, athletic, and artistic interests.

Being a student is an exciting experience! But, like most new experiences, it can sometimes be challenging. Participating in student activities is more than just having fun.

Student activities give you a free platform to showcase your talent, skills, and innovations.

Campus life is more than classrooms and assignments. Student activities help you build a better character and personality and form a better understanding of life.

Among many of the activities, we at the Student Services organise sports, recreational, cultural, social, and community engagement activities.

  • Environmental, Social, and Governance (ESG) Hub functions as the platform for students’ activities and showcasing their work.
    • Sports: Indoor and Outdoor games are part of DMUK student life. Football, basketball, volleyball are some of the major sports at DMUK. Varsity competitions are also organised.
    • Arts & Culture: Exhibitions are held regularly with students displaying their works. Art House performances are also organised.
    • Social: Merch shops and sales are regularly held. National events like Nauryz are celebrated on-campus as well.
Community Engagement

DMUK encourages students to take part in community activities and charity fairs such as the merch shop and sales. Proceeds are donated to recognised charitable institutions.

DMUK also supports students participating in sports and cultural activities. Intercollegiate sport events are organised periodically, and cultural activities are promoted through various clubs. Some cultural events include the EdGala, DMUKoachella and Camp Day.

In addition, a comprehensive professional development program enhances soft skills by getting students involved in a wide array of student activities.

Lastly, collaboration with local business is part of the community engagement initiative. We are dedicated to outreach with our community, and finding new innovative ways to work together and grow together.

  • Contact us:
  • Our TEAM
    • Manju Etherton-Head of Student Services
    • Dinara – Student Experience Manager
    • Chana- Student Experience Officer
    • Mukaryam – Nurse
    • Alina – Student Wellbeing and Experience Officer
    • Assema – Student Data Manager
    • Zarina – Student Data Officer